Terms & Conditions
ORDERS
We accept both cash and card payments.
Once you place your order, we will send you an email to confirm your order. We will contact you to schedule a delivery time within 24 to 48 hours from Saturday to Thursday.
Please notify us as soon as you decided to cancel your order and we will do our best to accommodate your requirements. To cancel the order, kindly email us info@lamisebeauty.com with your Name, Contact Number and reason why you would like to cancel your order.
Make sure to write “Cancel” in the subject title along with your order and personal information.
Exchange & Refund Policy
At Lamise, we do not offer exchanges on any products.
We kindly ask our customers to review their orders carefully before completing the purchase.
If you have received a damaged, expired, or incorrect item, please contact our customer service team within 3 days of receiving your order, and we will be happy to assist you.
Refunds will only be processed under the following conditions:
The product is damaged
The product is expired
The wrong item was delivered
Please note, we cannot offer refunds if:
The product has been opened or used
The item was purchased on sale
To request a return, contact info@lamisebeauty.com with your order number and issue.
We offer free pick-up within 3 working days, or you may drop off the item at:
📍 1004 Gourmet, Onyx Tower P2, The Greens, Dubai
After inspection, store credit will be issued if the return is approved.
SHIPPING
We provide free deliveries for orders above 200 Dhs.
For orders below 200 Dhs, there will be a delivery fee of 15 Dhs within the UAE.
For orders outside of the UAE, please contact info@lamisebeauty.com.
EXCHANGE
At Lamise Online, we do not offer exchanges on any products.
We kindly ask our customers to review their orders carefully before completing the purchase.
Credit Card Payment
In case the payment was made by credit card, you will need to provide the same credit card to receive the refund. It will take up to 14 working days for the credit to be reflected back in your account. For inquiries regarding your credit card, please contact your bank.
PRODUCT
We can assure you that all of our products are genuine and they come straight to us from Korea to Dubai.
We would love to answer any questions you may have and help you learn more about the products on our site. E-mail us at info@lamisebeauty.com for any advice. We will do our best to reply as soon as possible!
If there are any brands or products that you would experience on Lamise Beauty, please e-mail us at info@lamisebeauty.com We’ll do our best to get them for you.